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It is necessary you have a valid prescription before we process your order.
Prescription must be specific to contact lenses.
We’ll ask for your prescription after you check-out. You can read our full disclaimer here
How to provide your prescription? To process your order we will need a copy of your prescription once you’ve checked out. You can choose between 2 options:
– Upload it (quickest option)
– Have us call your doctor
If you don’t have a prescription, you will need one before we are able to process your order. You can also book for an eye exam with one of our partners here.
If you have your prescription information, but need help filling out the prescription information form correctly, please keep reading.
You may also leave the prescription form empty and email a copy of your prescription to us. Please include your order number or phone number in the email
You can order just the right or left eye by choosing the appropriate option.
If you don’t know your contact lens prescription, but you know your doctor’s name and phone number, then we’ll call your eye doctor to confirm your prescription. Just leave the prescription information blank and be sure to provide us with your doctor’s information when you place your order so we can call to confirm the prescription.
Please note that some offices require us to know the patient’s date of birth and name, so be sure to include that information as well in the appropriate fields. Prescription verification can delay your order by a day or two if your doctor’s office is not available on the first call.
Still Have Questions? Email us at: firstname.lastname@example.org
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